FAQs

HOW DO I PLACE MY ORDER?
Simply choose your style on the product page, then click the “Add to Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it’s on its way!


HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders from our store typically ship within 5 to 8 business days. For international orders, transit may take an additional 15 to 20 business days.


MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier may lose an order. If the tracking number is still not working after a few days, please contact the shipping carrier.


I NEED HELP WITH A LATE ORDER.
Orders from our store typically ship within 5 to 8 business days. For international orders, transit will take an additional 15 to 20 business days.

If your order has not arrived after 10 business days (domestic) and 25 business days (international), please contact customer service at www.qrcmark.com/contact-us.


PAYMENT

What types of payments do you accept?
We accept Visa, MasterCard, as well as PayPal.

When will my card be charged?
Your card will be charged immediately after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?
Qrcmark.com adheres to the highest industry standards to protect your personal information when you check out and purchase from our online store.

Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.


CONTACT US
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us via email at [email protected] or by mail at the address below:

Qrcmark
Address: 11025 Westlake Dr, Charlotte, NC 28273, USA
Email: [email protected]